Purchase Guide for Seating, Parking, and Memberships

Season Ticket Online Purchase Guides

Season Ticket Online Renewal Guide - For Supporters Not Requiring a Personal Assistant Season Ticket (Phase One - No Booking Fee)

For those supporters that do not require a ‘Personal Assistant Season Ticket’, follow these steps to purchase your Season Ticket online:

• Visit www.dcfc.co.uk
• Select the ‘Tickets & Hospitality’ Tab
• Log into your account
• Select ‘Renew Your Season Ticket’ located under the ‘Season Tickets’ tab.
• From the drop down box, select ‘Season Ticket 2025/2026’
• Select 'Proceed’
• Select ‘Proceed to Checkout’
• Select delivery method and click ‘Next’
• Select payment method
• Agree to the Terms & Conditions
• Click ‘Pay’

Season Ticket Online Renewal Guide - For Supporters with a Personal Assistant Season Ticket (Phase One - No Booking Fee)

• Visit www.dcfc.co.uk
• Select the ‘Tickets & Hospitality’ tab
• Log into your account
• Select ‘Renew Your Season Ticket’ located under the ‘Season Tickets’ tab.
• On your ‘Personal Assistant’ Season Ticket, select “Not sure, keep my seat for the time being”.
• On your own Season Ticket, select “Yes, I want to renew now, to series:”
• From the drop-down box, select ‘Season Ticket 2025/2026’
• Select 'Proceed (1 Items)’
• Select ‘Proceed to Checkout’
• Select delivery method and click ‘Next’
• Select payment method
• Agree to the Terms & Conditions
• Click ‘Pay’

Season Ticket Online New Purchase (No Booking Fee)

• Visit www.dcfc.co.uk
• Select the ‘Tickets & Hospitality’ Tab
• Log into your account
• Select ‘Buy New Season Tickets’ located under the ‘Season Tickets’ tab.
• Click ‘Buy’ on the Season Ticket you wish to purchase
• If you already have a Season Ticket, the system will display the block you currently sit in. To choose a different area, click ‘Back to Area Selection’ located under the seat selection area. If this is your first time buying, please continue to the next step.
• Click on the relevant block you wish to sit in and select a seat
• Select ‘Add to basket’
• Select the relevant Age Band from the dropdown (Age Bands are calculated on 1^st August 2025)
• Select ‘Proceed to checkout’
• Select delivery method and click ‘Next’
• Select payment method
• Agree to the Terms & Conditions
• Click ‘Pay’

Phone Purchase (Booking Fee: £2 per Ticket)

Supporters with access requirements who need to purchase their season tickets by phone can contact our Accessibility Team on 01332 667528 (available Monday to Saturday, 10 am–4 pm).

Please note: This number is for supporters who require additional assistance or have access needs. For all other phone bookings or general ticketing queries, please contact the Ticket Office directly.

In-Person Purchase (No Booking Fee)

Visit the DCFC Ticket Office, located on the west side of the stadium. This office is open Monday to Saturday from 10 am – 4 pm, or at least three hours before kick-off on matchdays (until half-time).

Ticket Office opening times and contact information can be found by simply clicking the link below.

https://www.dcfc.co.uk/page/ticketing-useful-infor...

Important:

• If you are purchasing tickets online and have forgotten your password, simply click the ‘Forgot Password’ link on the login page and follow the instructions to reset it.
• If purchasing by phone or in person, please have your Fan ID, full name, address, and date of birth ready.

For supporters who require a complimentary Personal Assistant Season Ticket for the 2025/26 season (subject to approval):

• If your request has already been approved and you purchase your own season ticket during Phase One, your Personal Assistant Season Ticket will be automatically renewed.
• If you renew your season ticket during Phase Two and need a Personal Assistant Season Ticket, you will need to complete your purchase by phone (01332 667528) or visit the Ticket Office in person, as the online option will no longer be available.
• If you are a new season ticket holder and require a Personal Assistant Season Ticket, please contact our Accessibility Team before making your purchase.
• If your Personal Assistant Season Ticket request is still pending/not yet been approved, please contact our Accessibility Team before renewing or purchasing your Season Ticket.
• Supporters requiring a complimentary Personal Assistant Season Ticket must ensure that their assistant is seated directly adjacent to them on matchdays, to ensure effective support.
• No booking fees apply to Personal Assistant Season Tickets.

Half Season Ticket Online Purchase Guide

Half Season Ticket Online Purchase Guide - For Supporters Not Requiring a Personal Assistant Half Season Ticket (Booking Fee: £2 per Ticket)

• Visit www.dcfc.co.uk.
• Select the ‘Tickets & Hospitality’ tab.
• Log into your account.
• Choose ‘Buy Half Season Tickets’ under the ‘Season Tickets’ section.
• Select the Half Season Ticket you wish to purchase.
• Choose your seating block and seat.
• Add the ticket to your basket.
• Select the appropriate Age Band (calculated as of 1st August 2024).
• Confirm your details.
• Proceed to checkout.
• Choose your delivery method and click ‘Next’.
• Select your payment method, agree to the Terms & Conditions, and click ‘Pay’.

Phone Purchase (Booking Fee: £2 per Ticket)

Supporters with access requirements who need to purchase their Half Season Ticket by phone can contact our Accessibility Team on 01332 667528 (available Monday to Saturday, 10 am–4 pm).

Please note: This number is for supporters who require additional assistance or have access needs. For all other phone bookings or general ticketing queries, please contact the Ticket Office directly.

In-Person Purchase (No Booking Fee)

Visit the DCFC Ticket Office, located on the west side of the stadium. This office is open Monday to Saturday from 10 am – 4 pm, or at least three hours before kick-off on matchdays (until half-time).

Ticket Office opening times and contact information can be found by simply clicking the link below.

https://www.dcfc.co.uk/page/ticketing-useful-infor...

Important:

• If you are purchasing tickets online and have forgotten your password, simply click the ‘Forgot Password’ link on the login page and follow the instructions to reset it.
• If purchasing by phone or in person, please have your Fan ID, full name, address, and date of birth ready.

For supporters who require a complimentary Personal Assistant Half Season Ticket for the 2025/26 season (subject to approval):

• If your Personal Assistant Half Season Ticket request has been approved, please contact the Accessibility Team directly by calling 01332 667528, or visit the Ticket Office in person, as the online option is not available.
• If you are a new Half Season Ticket holder and require a Personal Assistant Half Season Ticket, please contact our Accessibility Team before making your purchase.
• If your Personal Assistant Half Season Ticket request is still pending/not yet been approved, please contact our Accessibility Team before purchasing your Half Season Ticket.
• Supporters requiring a complimentary Personal Assistant Half Season Ticket must ensure that their assistant is seated directly adjacent to them on matchdays, to ensure effective support.
• No booking fees apply to Personal Assistant Half Season Tickets.

Match Ticket Online Purchase Guides

Match tickets can be purchased online (£1.00 per ticket booking fee), up to one hour before kick-off, using either of the following delivery options:

Post: Available up to 72 hours before matchday (£2.50 postage fee per transaction).

Collection: Available from the Ticket Office between 10 am – 4 pm, Monday to Saturday, or on matchdays at least three hours before kick-off (until half-time).

Print at Home

**All online match ticket purchase guides include instructions for securing Personal Assistant match tickets (available to those who need assistance, subject to approval)**

Cup Fixture Tickets - Season Ticket Holders (During Reserved Sales Period)

• Visit www.dcfc.co.uk.
• Select the ‘Tickets & Hospitality’ tab.
• Log into your account.
• Choose ‘Season Ticket Holder Cup Reservation’ under the ‘Tickets’ section.
• Select your reserved tickets (including the Carer/Personal Assistant Ticket).
• Proceed to checkout and select your delivery method.
• Review your order, agree to the Terms & Conditions, and click ‘Pay’.

General Sale (Home Cup or League Fixtures)

• Visit www.dcfc.co.uk.
• Select the ‘Tickets & Hospitality’ tab.
• Log into your account.
• Choose ‘Home Tickets’ under the ‘Tickets’ section.
• Select your event and seating block.
• Select two tickets (this includes the Personal Assistant ticket, if applicable).
• One ticket will default to a complimentary ‘Home Personal Assistant’ ticket.
• Proceed to checkout, select delivery method, agree to the Terms & Conditions, and click ‘Pay’.

Away Matches (Cup or League Fixtures)

• Visit www.dcfc.co.uk.
• Select the ‘Tickets & Hospitality’ tab.
• Log into your account.
• Choose ‘Away Tickets’ under the ‘Tickets’ section.
• Select your event and seating block.
• Select two tickets (this includes the Personal Assistant ticket, if applicable).
• One ticket will default to a complimentary ‘Away Personal Assistant’ ticket.
• Proceed to checkout, select delivery method, agree to the Terms & Conditions, and click ‘Pay’.

Phone Purchase (£1.00 per ticket booking fee)

Supporters with access requirements who need to purchase their tickets by phone can contact our Accessibility Team on 01332 667528 (available Monday to Saturday, 10 am–4 pm).

Please note: This number is for supporters who require additional assistance or have access needs. For all other phone bookings or general ticketing queries, please contact the Ticket Office directly.

• Post: £2.50 postage charge per transaction - tickets can be posted up to 72 hours before matchday.
• Collection: Available from the Ticket Office between 10 am – 4 pm, Monday to Saturday, or on matchdays at least three hours before kick-off (until half-time).
• Print at Home

In-Person Purchase (No Booking Fee)

Visit the DCFC Ticket Office, located on the west side of the stadium. This office is open Monday to Saturday from 10 am – 4 pm, or at least three hours before kick-off on matchdays (until half-time).

Ticket Office opening times and contact information can be found by simply clicking the link below.

https://www.dcfc.co.uk/page/ticketing-useful-infor...

Important:

• If you are purchasing match tickets online and have forgotten your password, simply click the ‘Forgot Password’ link on the login page and follow the instructions to reset it.
• If purchasing by phone or in person, please have your Fan ID, full name, address, and date of birth ready.

For supporters who require a complimentary Personal Assistant Ticket for the 2025/26 season (subject to approval):

• If your Personal Assistant Ticket request has been approved, you can purchase your match ticket online (see online purchase guides above), over the phone by calling 01332 667528, or visit the Ticket Office in person.
• If you are a new supporter and require a Personal Assistant Ticket, please contact our Accessibility Team before purchasing your tickets.
• If your Personal Assistant Ticket request is still pending/not yet been approved, please contact our Accessibility Team before purchasing your tickets.
• Supporters requiring a complimentary Personal Assistant Ticket must ensure that their assistant is seated directly adjacent to them on matchdays, to ensure effective support.
• Please note that the booking fee does not apply to ‘Personal Assistant Tickets’

Online (£1 per Membership Booking Fee)

• Visit www.dcfc.co.uk
• Select ‘Tickets & Hospitality’ tab.
• Log into your account.
• Choose ‘Memberships’ and select ‘Buy Memberships’.
• Select age-band & quantity of memberships required.
• Assign ownership for each membership.
• Proceed to checkout, agree to terms & conditions and click’ Pay’.

Phone Purchase (£1 per Membership Booking Fee)

Supporters with access requirements who need to purchase their away membership by phone can contact our Accessibility Team on 01332 667528 (available Monday to Saturday, 10 am–4 pm).

Please note: This number is for supporters who require additional assistance or have access needs. For all other phone bookings or general ticketing queries, please contact the Ticket Office directly.

In Person (No Booking Fee)

Visit the DCFC Ticket Office, located on the west side of the stadium. This office is open Monday to Saturday from 10 am – 4 pm, or at least three hours before kick-off on matchdays (until half-time).

Ticket Office opening times and contact information can be found by simply clicking the link below.

https://www.dcfc.co.uk/page/ticketing-useful-infor...

Important:

• If purchasing over the phone or in person, please have your Fan ID, full name, address, and date of birth ready.
• If you are eligible for a Personal Assistant ticket, you only need to purchase one away membership.
• When you purchase an away membership, no physical card is issued – we’ll simply update your account directly.

Seasonal Matchday Parking

Onsite Car Parks A & B (standard parking)

You can renew your seasonal car parking during 'Phase one' of season ticket sales by following these steps:

• Visit www.dcfc.co.uk
• Login into your account
• Select Season Tickets Tab
• Select 'Buy New Season Tickets'
• Select Seasonal Car Park Season Ticket
• Choose either Car Park A or B from the drop-down list (please ensure you select the correct car park)
• Add to basket (if you are a Blue Badge Holder, a discount will be applied at this stage)

Supporters that didn’t purchase seasonal parking during the 2024/25 and require a seasonal parking pass for the 2025/2026 season will be able to purchase a car park pass during phase two (subject to availability).

Seasonal Accessible Parking (West & East Accessible Car Parks)

Please contact the Accessibility Team on 01332 667528 or email accessiblity@dcfc.co.uk to renew for the 2025/2026 season.

New Requests: Unfortunately, we are unable to offer new seasonal accessible parking passes for the 2025/2026 season due to high demand.

Match by Match Parking

Matchday Car Parking Ticket Purchase Guide (Car Park A & B only)

• To purchase the matchday parking ticket, first log onto the MiPermit website.
• Once logged onto the website, click ‘Pay for Parking’, which is located on the left-hand side of the page.
• Next, select the location option titled one of the following two tariffs:
  754606 – DCFC General Admission Car Park A
  OR
  754607 – DCFC General Admission Car Park B.
  Alternatively, you can also click ‘Select’ and search ‘DCFC’ to find the location option.
• Following that, select the date, duration that you will require and enter the registration number of the vehicle that you are paying parking for.
• Once completed, you will be able to complete your purchase for matchday parking ticket.
• Please note, you can provide either your mobile or email to receive a confirmation text and receipt.

Matchday Accessible Parking (West & East Accessible Car Parks)

Please contact the Accessibility Team on 01332 667528 or email accessiblity@dcfc.co.uk to book your space (subject to availability).