Here at Derby County, we believe that football is a game for everyone, everywhere, and we are proud of the welcoming atmosphere that is created at Pride Park Stadium on a matchday.


However, over the course of every season, there are hundreds of reports of discrimination across the game, and likely more that go unrecorded.

Whether you're a player, manager, watching in the stands or at home - your voice matters.

Our voices are a powerful tool for change - when we speak up, come together and use our voices we can drive change.

The EFL stands side by side with clubs, players, managers and supporters and take a zero-tolerance approach to tackling racism in our game and the club is proud to support their Together Against Racism campaign between 17th-28th October, with the home fixture against Hull City on 26th October dedicated to the initiative.

If you witness racist or discriminatory abuse, you can report it directly through Kick It Out, Derby County’s reporting mechanisms or by alerting a steward.

Together with the other footballing bodies, we will continue to make football a safer, more welcoming and enjoyable space for everyone.

The EFL and Clubs will take swift and firm action against anyone identified in making racist or discriminatory behaviour, working with the relevant authorities to ensure perpetrators face club sanctions and police action. Racism will not be tolerated and we stand together to remove it from our game.

Derby County and all of football stands Together Against Racism and all forms of discrimination.


How To Report An Incident Or Concern

Derby County strives to provide a safe and enjoyable experience for all supporters and its staff.

Home Matchday Text Service

On a home matchday you can report any incidents or concerns discreetly and directly to Derby County Match Control; this includes any health and safety concerns. You must start your text with DCFC, followed by your message and then send to 88440. Please include as much information as possible, including the stand, row, seat number and names, where possible. Once received, the club will investigate each incident as a matter of priority.

Each text costs one standard message at your network rate.

Alternatively, if you feel it is safe to do so, please contact a matchday steward and provide as much detail as possible so it can be investigated by the matchday team as a matter of urgency.

Matchday Supporter Liaison Officers

As part of Derby County’s ongoing commitment to providing supporters with a positive matchday experience, a dedicated team of Matchday Supporter Liaison Officers will be stationed at key points around Pride Park Stadium.

They will be wearing blue jackets and on hand to help and assist supporters with any queries or concerns they may have.

Whilst Derby County prides itself of its high standards, the club encourages feedback from supporters if they feel that it has failed to deliver against the standards and service levels that are expected and so the club can continuously improve.

Online

For all the relevant information and steps on how to report an incident, concern or make a complaint online direct to Derby County, please head to dcfc.co.uk/page/reporting-an-incident-or-concern.

Find out more by visiting kickitout.org/report or efl.com/inclusion/report-discrimination.