Important Supporter Information For Wembley Play-Off Final

Derby County travel to Wembley Stadium to take on Aston Villa in the Sky Bet Championship Play-Off Final on Monday 27th May 2019 - and the club has been provided with some important information for supporters to note ahead of making their journey.

WEMBLEY OPENING HOURS

• Ticket Office: 11am
• Hospitality Doors: 12pm
• Stadium Doors: 1pm
• Team Warm-Ups: 2:15pm
• Kick Off: 3pm
• Scheduled Match Finish: 4.45pm (subject to extra time and penalties)

Derby County supporters will be based in the East side of the stadium with access via the turnstile shown on their ticket. Gates will open for entry from 1pm.

SAFETY AND SECURITY

Please note there will be enhanced security searches in place for this match and all supporters need to be aware of:

• We strongly advise that all supporters arrive at the stadium no later than one hour prior to kick-off.
• Wembley Stadium operates a restricted bag policy bags larger than an A4 piece of paper will not be permitted entry.
• If you need to bring certain items or equipment for medical reasons, please visit help.wembleystadium.com/support/home before match day to request a medical exemption certificate which you will need to bring with you.
• All match day merchandise purchased from Wembley Stadium Store will be supplied in clear plastic bags and will still be admissible.
• The new restricted bag policy has been introduced to further enhance public safety and to make accessibility on event days much more efficient.
• The new policy will enable fans to move through the stadium turnstiles much faster and benefit from enhanced safety inside and outside the stadium. For more information and to read our FAQ’s visit wembleystadium.com/plan-your-visit/stadiumguide/restricted-bag-policy.
• Be aware of prohibited items. A full list of prohibited items can be found here Wembley Stadium - Ground Regulations.
• Food and drink – Visitors are advised not to bring food and drink to the stadium as there will be sufficient provision inside for purchase.
• Please note that re-usable sports bottles are not permitted into the Stadium, all bottles must be disposable.
• Please note persistent standing is not permitted within the stadium bowl during the match. Wembley Stadium would kindly ask all supporters to abide by this rule and respond to the safety instructions from the stewarding team so that all guests can have an enjoyable experience.
• Discriminatory abuse, chanting or harassment of any kind is strictly forbidden and will result in arrest and/or ejection from the Ground. WNSL may impose a ban from the Ground as a result. We thank all supporters for their cooperation and understanding.

ALCOHOL

No alcohol will be permitted entry if brought to the stadium. Full concessions will be available inside the stadium including alcohol to be purchased with the following management plan in place:

• No alcohol to be taken inside the bowl
• Four times drinks per person at time of service
• All drinks will be fully decanted at service points and turnstiles
• Challenge 25 will be in force. Please bring proof of ID to show you are over 18 in order to purchase alcohol

FAN PARK

There will be two external fan zones for both sets of supporters open 10am-2pm.

Derby County Fan Zone – Arena Square (next to SSE Arena)

• Opens at 10am
• Free Entry
• Budweiser Bar
• Food Outlets

In addition, the following public houses have been allocated:

• The Torch (reduced capacity)
• Crock of Gold
• Sports Bar Double 6
• Blue Check Café
• Crystal Club (Silverspoon)
• The Parish
• The Wembley Tavern

CROWD FLAGS

Supporters may bring an individual flag into the stadium WITHOUT permission if:

• The flag is smaller than 250cm in size at the widest or longest point.
• It does not have a flagpole attached.
• In the case of a flagpole, it must be made from wood or plastic only and no longer than one metre in length and one centre meter in diameter.
• There is no advertising or commercial message on the flag.
• It does not contain any abusive or defamatory message.

Please note that flag poles made of metal are not permitted inside the stadium, no matter what size or length the flag/pole is.

If a supporter arrives at Wembley Stadium and their flag does not come under the above points, and they have not gained permission in advance, the flag may be confiscated at the turnstiles and not allowed into the Stadium.

GUEST SERVICES

Connectors

Connectors are the dedicated team to ensure all guests to Wembley Stadium have a positive and memorable experience. They will be conveniently located throughout the venue and at Wembley Park station wearing bright yellow. This team are in place to provide support and knowledge to enhance the experience of all guests and ensure they can locate their seat, gate or transport hub. If you seek advice or assistance on event day, please locate a Connector.

Accessible shuttle

There will be an accessible shuttle operating between Wembley Park Tube Station and Wembley Stadium that can be utilised by any high needs guests. Wheelchair users, families with young children or anyone with difficulty walking long distances are encouraged to utilise this service. The shuttle will be operational from 11:30am.

Young Person Wristbands

As a safeguarding service, Wembley Stadium provides ‘Young Visitor Wristbands’ to assist in the event of a lost child. To collect a young visitor wristband please visit your nearest information point.

Re-Entry

Should spectators leave the Stadium, they will not be allowed to re-enter, unless under exceptional circumstances such as on medical grounds. Please seek the support of a safety steward if this situation arises.

Please note: Wembley Stadium is a public transport destination and is well catered for with public services, which is the recommended mode of transport to and from the stadium. Below is a list of transport options for supporters:

TRAIN AND TUBE

London Underground

• Wembley Park Tube – 5 mins walk from stadium (Metropolitan Line direct to Baker Street /Jubilee Line direct to Baker Street and Bond Street)
• Wembley Central Tube – 15 mins walk from stadium (Bakerloo Line direct to Marylebone, Baker Street and Oxford Circus)

London Overground

• Wembley Stadium Station – 5 mins walk from stadium (Chiltern Railways direct to London Marylebone) Please note some minor disruptions across the London Underground and

Overground on matchday. Please be sure to plan your journey in advance via tfl.gov.uk/plan-a-journey/.

Coach

National Express is the Official Coach Supplier for Wembley Stadium connected by EE and provides dedicated links for visitors to the stadium. Book your coach tickets for match day from over 55 locations across the UK by visiting National Express or by calling 08717 81 81 81.

Car

For supporters wishing to drive please note there will be very limited spaces available at the stadium. Therefore, we would strongly advise the use of public transport. If parking is required, please book well in advance via Wembley Official Parking to guarantee your parking space. Blue badge parking is available to purchase via Wembley Official Parking.

Segregated Car Parking

Derby County Cars & Coaches in the Yellow Car Park. Please note that local road closures will be in place around the stadium on matchday approximately four hours prior to kick off so plan travel accordingly.

Bus

Local buses to the Stadium include 18, 83, 92 and 224. Please note that London buses no longer accept cash, therefore any supporters travelling by bus will need to pay for the fare using an Oyster card or contact less payment card. A single adult fare is £1.50. For London tube, road, bus and other services please visit tfl.gov.uk. Find train times and fares at nationalrail.co.uk or call 0871 200 4950.