Derby County return home on Boxing Day for festive football at Pride Park Stadium!
West Bromwich Albion are the opponents (5:30pm kick-off) for Paul Warne’s side as they aim to make it back-to-back home league wins, after beating Portsmouth 4-0 last time out at home.
This is everything you need to know if you’re joining us for matchday…
Full information can also be found within our new Matchday Hub, which you can find by clicking here.
Ticket Information
Tickets are still available and can be purchased online, over the phone on 0871 472 1884*, or in person from the Ticket Office.
The Ticket Office will be open from 12pm until kick-off on Boxing Day.
Home Ticket Collections will be available from the Ticket Collection Mini Cabin; adjacent to the Lionel Pickering Entrance on the North-West Corner of the stadium from 3:30pm.
The Access Issue Windows, located on the North Stand will be open from 3:30pm for any ticketing or access issues you may have on arrival to the ground.
*0871 numbers are charged at 13p per minute plus your phone company’s access charge.
Full ticketing information is available here.
Turnstile Opening Times
Supporters should be aware that Pride Park Stadium opens 90 minutes before kick-off (4pm).
Fan Behaviour
Supporters are reminded about the importance of adhering to ground regulations and to act responsibly when visiting Pride Park Stadium.
Discriminatory behaviour which threatens the safety of any sector of the fanbase or makes them feel uncomfortable will not be tolerated and the club will seek the strongest sanctions possible, and similarly, entering the pitch without permission, carrying, or using smoke bombs/flares or pyrotechnics, throwing objects, and drug use will not be tolerated.
All identified offenders will be reported by the club to the police and subsequent prosecution could result in a permanent criminal record, which may affect their employment and education, and could result in a prison sentence.
Persistent Standing: Fans are also reminded that persistent standing, excluding in the stadium’s licensed and designated safe standing areas, is not permitted and supporters will be told to take their seats through-out the game.
Smoking and Vaping: Smoking and/or the use of e-cigarettes is NOT permitted inside Pride Park Stadium, including concourse level. Anyone in breach of this club policy may find themselves ejected from the stadium.
Getting to Pride Park Stadium and Car Parking
Derby County appreciates the dedication shown by our fans who travel far and wide to come to games at Pride Park Stadium, and the club works closely with Derby City Council, Derbyshire Constabulary, local transport operators and supporters to help create and develop an effective Travel Plan for the club.
If travelling to the match by car, then there is parking available at Derby Arena Car Park(s), which is within easy walking distance of the stadium, but we advise all supporters to purchase their car parking space well in advance, as there is no option to pay via cash on the day of the game.
Full parking details are available here.
Resident parking zones are in operation on matchdays with parking fines issued if contravened. Therefore, the club advises supporters, where possible, to use official car parks.
Also, please be aware that due to the post-match traffic management system, supporters will be prevented from leaving on the final whistle for a short period of time.
Important Travel Information
The club will endeavour to inform supporters of any traffic or travel information ahead of the game on its website and social media but encourage supporters to also check local news and transport companies, as well as the Derby City Council’s website at https://www.derby.gov.uk/
For the city map, please click here.
Food and Drink
There are several food kiosks located inside the stadium with a range of hot foods, snacks, soft drinks, and alcoholic beverages to enjoy prior to kick-off and at half-time.
You can also visit and enjoy a beverage in The Yard, located on the South-West Corner of the stadium and Fans’ Park, located on the outside of the North-West Corner - the perfect place to soak up the pre-match atmosphere!
The Yard will open at 2pm until kick-off before reopening after the final whistle until 9pm, with the Fans’ Park and other external outlets opening at 3pm until kick-off, while the concourse will be available when the turnstiles open at 4pm.
To celebrate the festive period, a Festive Munch Bowl will be available on the concourse for £8.50, while Apple Crumble will be available for £5!
The Baseball Lounge is closed for this fixture.
Pride Park Stadium is a cashless environment accepting only contactless, debit card and credit card as means of payment.
Matchday Programme
The club’s official programme ‘The Ram’ remains a worthy addition to your matchday routine and is available to buy throughout the 2024/25 season. Inside the programme, you can expect to find in-depth player interviews, opposition analysis, historical features and much more.
Programmes are available to purchase for £4 from outside the stadium, via programme sellers, ahead of kick-off and there is also the option to order straight to your door by following the link here.
Matchday Safety and Safeguarding
Derby County is committed to ensuring that all supporters that visit Pride Park Stadium have a safe and enjoyable experience. The clubs asks fans to arrive in plenty of time to avoid queues forming as kick-off approaches and please be mindful and respectful of fellow fans sharing the matchday experience too.
Safeguarding: If you have any safeguarding concerns, please email the Dedicated Safeguarding Officer at safeguarding@dcfc.co.uk, or speak to a member of staff.
Lost Children: The club offers all parents/guardians the opportunity to collect a free-of-charge wristband from Rammie and Ewie’s Activity Zone, that their child can wear on the day of the game.
Parents/guardians can write their contact details, stand, and seat number on the wristband, and then if their child was to become separated from them or felt unsafe, they could then approach a steward or Derby County member of staff and show their wristband. The steward or staff member will then duly contact parents/guardians.
General Enquiries: If you would like to contact the club with any general enquiries, suggestions or feedback, please contact our Supporter Liaison Officer (SLO) by emailing slo@dcfc.co.uk.
Incident Reporting Procedure
If you hear or witness anything you deem inappropriate during your visit, please either report it to your nearest steward or by texting DCFC then your message to 88440.
If you’re outside the stadium or on your way to/from a game, the club would advise that you report any form of anti-social behaviour, discrimination, or abuse to Kick It Out through their online reporting form or via their reporting app. This is available on both IOS and Androidor alternatively email Kick It Out at report@kickitout.org.
Activity Zone
Derby County prides itself on providing a fun day out for supporters when they visit Pride Park Stadium.
Join us in Rammie and Ewie’s Activity Zone, which will open at 4pm, situated in Harrison’s Hub in the North-West Corner, and enjoy a number of family activities on offer - such as table football, the chance to play EA SPORTS FC 25 with fellow fans, as well as colouring and board games.
There will also be a competition for Young Rams to design their own flag!
The Outdoor Play Pen will not be available for this fixture.
All activities inside the Activity Zone are free to access, but please note that access into the space is on a first-come, first-served basis.
Rammie will be wandering around the stadium and are always happy to stop for photos and a high-five, so be sure to say hello!
Half-Time Entertainment
There will be plenty to keep your entertained during the half-time interval.
A half-time penalty shoot-out with Rammie will take place, as well as the announcement of our Matchday Draw winner.
If you submitted a photo this week on social media, you could see yourself on the big screen!
Accessibility
If you’ve got any queries or wish to discuss the steps that the club may be able to take in your particular circumstances, then please contact our Disability Access Officer Emma Drury by emailing Emma.Drury@dcfc.co.uk.
You can also visit out new Accessibility Hub by clicking here.
The Hub is your go-to place for everything related to accessibility at the club.
Whether you're looking for information on accessible seating, help with matchday planning, or how to apply for reasonable adjustments, you'll find everything you need.
Audio Descriptive Commentary
Audio Descriptive Commentary is available to blind and partially sighted home and away supporters.
Please contact the Disability Team on 01332 667528 to reserve a receiver no later than 24 hours prior to the fixture date (subject to availability).
Please note that you will need to bring your own earphones (3.5mm round jack).
Sensory Rooms
The club’s Sensory Rooms are based in two of the boxes in the North-West Corner of Pride Park Stadium and are designed to ensure that everybody, regardless of their circumstances or disabilities, gets to experience watching the Rams and is for children and young adults who have additional needs, aimed at helping those with autism.
The space provides the chance for those who may want to stay inside for the duration of a game, allowing them to watch through the window and still get the experience of being at the ground on a matchday.
Please note that spaces are in very high demand and priority will be given to those who have not accessed the facility in the past.
To find out more about the Sensory Rooms, please click here.
Derby County Megastore
The Derby County Megastore, located on the North-East Corner of Pride Park Stadium, will be open from 10am until 6pm for you to purchase all the latest Rams merchandise,
The new Matchday Store will be open from 4pm until kick-off in Harrison’s Hub, which will stock all of your matchday essentials.
Complimentary Sanitary Products
Complimentary sanitary products are available in selected female bathrooms across Pride Park Stadium. The club would like to encourage fans to only take what they need and leave the rest for people who follow them.
Matchday Draw
Derby County Community Trust provides fans with the chance to win big on a matchday, whilst also cheering on the Rams, through their Matchday Draw.
In place across the full season, tickets costs only £1 each and can be purchased at Harrison’s Hub on the North-West Corner of the stadium prior to kick-off or online by following the link here.
Official Derby County App
You can keep up to date with all things Derby County through the club’s Official App!
The App brings you all the latest club news, RamsTV videos, features, match reports and in-game content right to the palm of your hand.
Click here to download free on Android devices, and here for Apple.