Derby County face Blackburn Rovers this weekend in their latest Sky Bet Championship fixture.
Wayne Rooney’s side will welcome Rovers to Pride Park Stadium on Saturday 30th October (3pm kick-off).
For those supporters attending the game, we wish to provide the following guidance and information:
Tickets
* Match tickets will be on sale from the Ticket Office until kick-off.
* Ticket sales end online at 1pm on the day of the game on dcfc.co.uk.
* Season Ticket Holders are required to process their individual match ticket in advance of the fixture, either online (which is recommended) or in person at the Ticket Office.
* The Ticket Office counters at Pride Park Stadium are open from 10am until kick-off.
* Supporters are advised to purchase tickets as early as possible and if they wish to purchase/obtain tickets on arrival ahead of kick-off, please do so as early as possible to avoid queues and potentially missing the start of the game.
* Fans wishing to purchase a ticket on arrival at Pride Park Stadium are requested to ensure they have a Fan ID created on dcfc.co.uk to avoid the time-consuming process and to help provide a smooth customer service process.
* Season Ticket cards are NOT valid for this game.
* Match tickets that have been sent via the ‘Print at Home’ & Mobile ticket delivery methods have been sent to the email address we have registered to your Fan ID (please check your junk/spam folders) so please ensure that your details are up to date on dcfc.co.uk.
* If you have NOT received your e-ticket please contact the Ticket Office on Ticket.Office@dcfc.co.uk before the day of the game, in order to avoid unnecessarily queuing at the Ticket Office on matchday.
* Supporters that selected the 'Print at Home' delivery option must print their tickets prior to arriving at the stadium on white A4 paper, using black ink only.
* There will be no facility for collecting match tickets for home supporters on a matchday at this time.
* It is also possible for supporters that selected the Mobile Ticket delivery option to scan their match ticket on a smartphone device.
* Supporters that had a match ticket posted to their home address, or purchased from the Ticket Office, are advised to scan the ticket at the turnstiles as normal.
* There is no option to upgrade nor downgrade tickets on the day of the game, therefore please make sure you have obtained/purchased the correct age category.
* In line with NHS Test & Trace guidelines, when applying for a ticket, supporters must ensure their personal and contact details are correct and must provide their current telephone number.
* Supporters with any match ticket related enquiries prior to the day of the game are advised to email Ticket.Office@dcfc.co.uk. Disabled supporters with any access enquires are requested to email Emma.Drury@dcfc.co.uk.
* Ticketing FAQs for this game can be found here: dcfc.co.uk/page/ticketing-useful-information?k=fe88ed3b36b97f746b0b1dc4af36319a1d64204e
Season Ticket Card Collection
* Season Ticket Cards have now been delivered and will become operational beginning with the home match against AFC Bournemouth on Sunday 21st November (12pm kick-off).
* Season Ticket holders are encouraged to collect their cards (providing their FanID) over the next three weeks via the Ticket Office at Pride Park Stadium, presented by SeatGeek, which will now be open from 10am to 4pm Monday-Friday and from 10am to kick-off on home matchday, but are politely requested not to leave collection to the last minute.
* Although staff numbers and opening hours have recently increased, please note that the Ticket Office will undoubtedly be busy.
Stadium Access
* Supporters having issues gaining entry on their tickets are advised to visit the Ticket Office.
* The turnstiles will open at 1:30pm and kick-off is at 3pm. Supporters are encouraged to arrive early to avoid unnecessary queues and potentially missing the start of the game.
* Matchday staff will be available to assist with any queries and direct supporters to their seats. They will be wearing blue tabards and be located around the stadium.
* Bags must be no larger than 45cm x 30cm x 15cm and are subject to search. There is no on-site storage facility for oversized bags. If you have a medical condition that requires you to bring a bag or other equipment, please email Emma.Drury@dcfc.co.uk.
Disabled Supporters
* Disabled supporters who have claimed a complimentary Personal Assistant Ticket will also be required to email Emma.Drury@dcfc.co.uk with the full contact details of their Personal Assistant (full name, address, telephone number) as entry into the stadium will not be permitted until this information has been provided.
Code Of Conduct
* Derby County's COVID-19 Supporters Code of Conduct can be found here: dcfc.co.uk/page/covid-19-supporters-co...
Remembrance Fixture
* Saturday’s game has been selected as the club’s annual Remembrance fixture. The match is Derby’s closest on home turf in advance of Remembrance Sunday, which this year falls on 14th November.
* Those in attendance will be asked to respectfully observe a minute’s silence while a wreath will also be laid on the pitch in the lead-up to kick-off.
* Private Derby XXXI, the Regimental Mascot of the Mercian Regiment, will also be at Pride Park Stadium for the first time in two years.
* All of Derby’s players will have a poppy displayed on their shirts for the match.
Car Parking
* In conjunction with Derby City Council, an online booking system for Pride Park Stadium matchday car parking priced £8.50 (Location No. 754606) will become operational this weekend.
* Seasonal Parking Pass holders are not required to book online but must continue to display their car park hanger on the day to avoid incurring a fine.
* Non-Seasonal Parking Pass holders are advised that parking in Car Park A or B without booking via the link provided below risk incurring a fine. Therefore, please book your car park pass in advance of making the journey to Pride Park Stadium.
* For more information and to reserve your space in advance of attending any first team match, visit https://secure.mipermit.com/derby/Account/PayAndSt...
* If you have any questions regarding the matchday parking ticket, please email businessdev@derby.gov.uk.
* Supporters that require Accessible Parking are advised to email Emma.Drury@dcfc.co.uk prior to the match.
Supporter Safety
* In the interest of our supporters' safety, we are advising fans to wear a face covering or face visor (covering both their nose and mouth) in the concourses and toilet areas, unless they are consuming refreshments, medically exempt or under the age of 12.
* Although wearing a mask is no longer mandatory, please consider others around you. Please also continue to use the hand sanitising stations around Pride Park Stadium and try and avoid close contact with others where possible. Finally, please always follow the guidance of Stewards.
Refreshments
* A limited menu will be served from the concourse kiosks, including pies, hot dogs, drinks and confectionary. This includes a limited range of hot and cold food plus draught alcoholic & non-alcoholic beverages.
* Pride Park Stadium is now a cashless venue, debit/credit cards (excluding AMEX) and contactless payment are accepted.
The Yard
* The Yard at Pride Park Stadium will be open from 1pm until kick-off and after the final whistle until 6:45pm. A Bar Menu will be available to supporters on first-come, first-served basis.
DCFCMegastore
* The DCFCMegastore will be open from 9am until 6pm, stocking the new 2021/22 Derby County home, away and third kits, trainingwear and many other products. The DCFCMegastore’s ‘Ministore’ outside the stadium will be open from 12pm until kick-off and after the final whistle.
Matchday Betting
* Supporters wishing to place a matchday bet can do so using club partner Unibet's fast and secure betting App easily from their mobile, as well as at the Unibet stations in the concourse areas.
Download from the Apple Store: https://apps.apple.com/gb/app/unibet-pro/id4633353...
Download for Android: https://play.google.com/store/apps/details?id=com....
Please Note: 18+ only. begambleaware.org.
Other Information
* For any more information please see the FAQ section on dcfc.co.uk, or simply click here.