There is just one day to go for Derby County supporters to take advantage of a yet another price freeze when it comes to securing their seat for the 2018/19 season.
The first renewal period will end at 4pm Monday 2nd April, during which time Season Ticket holders will have their current seats reserved. After this time any seats that aren’t renewed will be released for other fans to purchase.
The next chance to renew will then begin on Saturday 7th April, while the option to relocate seats will be available during the annual Relocation Period between Tuesday 3rd and Friday 6th April.
There will be a potential price increase ahead of the second renewal period, obtaining a Season Ticket by tomorrow will guarantee the cheapest way to watch the Rams in action at Pride Park Stadium next season.
2018/19 Season Ticket renewal are available from: £319 for Adults, £195 for Senior Citizens (75+), £225 for Senior Citizens (65-74), £195 for Young Adults (18-22), £145 for 15-17 Year Olds, £115 for 13-14 Year Olds and £89 for 2-12 Year Olds in Category E areas.
These prices refer to the Multiple Year Renewal scheme to reward long-standing supporters.
The club announced in February that prices had been frozen for the third year in a row and Season Tickets continue to be the most affordable way for supporters to watch the Rams at home.
All the key information can be found here: http://ow.ly/VweC30iaxS3
Season Ticket holders for the 2017/18 season that secured their seat no later than Saturday 30th September 2017, and also renew their Season Ticket during the first period of sale for 2018/19, will receive their money back should the Rams be promoted to the Premier League; in addition to the price freeze.
Please Note: For those paying by direct debit, payments must be up to date at the point of promotion to the Premier League in order to qualify for the money back guarantee.
The Rams also introduced a new Family Season Ticket in the North Stand Lower, where a discount of 10 per cent is available when purchasing an Adult/Senior Citizen and an Under-18s Season Ticket together (available on a 1:1 ratio). Please note that this cannot be used in conjunction with any other offer.
Another new initiative for next season is that supporters aged 85+ who have been full Season Ticket holders since the 2013/14 season will also qualify for a free 2018/19 Season Ticket.
The Rams will also continue to offer FREE Under-12s Season Tickets as they continue to build the club’s fanbase for future years. All Under-12s must be accompanied and sat with a full paying Adult at a ratio of one Adult to one Child (Under-12) and be a Rams Squad Member.
HOW TO BUY
1. Online
Visit dcfc.co.uk and click the TICKETS tab, then under the ‘Season Tickets’ section, click ‘Renew Now’. Use your Fan ID and password to log into the system. If you experience any issues, click the ‘forgot password’ link on the login page (https://www.dcfc.co.uk/customer/login) or if you still experience problems, please email website@dcfc.co.uk for further assistance. Please note that monthly Direct Debit payment is available when you purchase your 2018/19 season ticket online.
2. By Phone
Call us on 0871 472 1884 * (option 1) to talk to the renewal team directly. Please ensure you have all your details (Fan ID, full name and address details plus Date of Birth) to hand. Disabled supporters wishing to renew a 2018/19 Personal Assistant Season Ticket can only renew by either calling our Disabled Ticketing Purchase line on 01332 667528 or in person at the Derby County Ticket Office presented by Showcase Cinema de Lux.
3. By Post
Post your full contact details - along with your Fan ID and cheque to: 2018/19 Season Ticket, Derby Count Ticket Office presented by Showcase Cinema de Lux, Derby County Football Club, Pride Park Stadium, Pride Park, Derby, DE24 8XL.
4. In Person
Visit the DCFC Ticket Office, seven days a week. The Derby County Ticket Office presented by Showcase Cinema de Lux opening times are: Monday to Saturday 9am to 5pm, Tuesday 10am to 5pm, Sunday 10am to 4pm.
HOW TO PAY
Cash/Cheque
You can pay for your Season Ticket(s) in full with one cheque (made payable to Derby County Football Club) or cash payment, but please do not send cash in the post.
Credit/Debit Card
Derby County accept most major Credit and Debit Cards except Amex.
Flexible Finance
Pay for your Season Ticket in manageable monthly amounts. You choose how many months you wish to spread the cost of your Season Ticket for, up to a maximum of 12 payments including a deposit, and the outstanding balance must be paid by Thursday 28th February 2019. The required deposit must be at least 1 fraction of the number of payments, e.g. £800 over 10 payments, (including the deposit) means the deposit must be at least £80. You can choose to pay a higher deposit if you wish.
The deposit will be taken from the bank account provided, between 10 and 15 working days after the purchase date. The first instalment will be taken on the next occurrence of your chosen date, following the deposit but no sooner than 1st April 2018. Please note, a deposit and first instalment may be taken during the same calendar month.
You have a choice of three dates (1st, 11th or 21st) on which your Direct Debit is taken – if this date falls on a non-working day, payment will be taken on the next working day.
The interest rate charged on instalments is a flat 7%. Our staff in the Derby County Ticket Office can help you to calculate minimum deposit or you can use the online calculator under ‘Season Tickets’ menu on dcfc.co.uk.
Terms and conditions apply and can be found online at dcfc.co.uk.
Please note that failure to make required payments could result in your Season Ticket card being confiscated. Any missed payment will incur a £10 admin fee. You can choose this payment method when buying your Season Ticket online at dcfc.co.uk.
Booking Fees
Please note if purchasing your Season Ticket online or over the phone a £1.50 per Season Ticket Booking Fee will apply.
GENERAL INFORMATION
Derby County will be issuing new Season Ticket cards for the 2018/19 season. Supporters do not need to retain your 2017/18 card at the end of the season.
Age bands for concession Season Tickets are calculated based on the supporters’ age as of 1st September 2018.
Please note it is the supporters’ responsibility to ensure that the club has the correct Date of Birth on file for them’ terms and conditions apply.
Anyone purchasing an age-related concession Season Ticket, if not already provided, will be asked to provide proof of age. This can be provided in person or via an attachment to an email (ticket.office@dcfc.co.uk), in the form of a Birth Certificate, Passport or Driving Licence. 2017/18 Full and Half Season Ticket holders will have their seats reserved for them to renew up until 4pm Monday 2nd April 2018. After this time, all unrenewed seats will be made available for Season Ticket holders who have already purchased their 2018/19 seat to relocate into, after which they will then be available for new purchasers. Season Ticket prices are also subject to change after this date.
Supporters wishing to move into unrenewed seats can do so from 10am on Tuesday 3rd April 2018 by appointment only. Priority will be given to supporters who have already purchased a 2018/19 Season Ticket.
Relocation period appointments can be booked by contacting the Derby County Ticket Office presented by Showcase Cinema de Lux. Due to high demand for 2017/18 Season Tickets, the club only has capacity to sell 2,000 new Season Tickets for the 2018/19 season.
If you have any friends or family who are interested in becoming 2018/19 Season Ticket Holders, please inform them that sales will be made on a first-come, first-served basis and they should not delay if they wish to avoid disappointment.
FREE RAMS SQUAD SEASON TICKETS
For the 2017/18 season, Derby County sold-out of FREE Rams Squad Season Tickets. Supporters who are renewing their FREE Rams Squad Season Ticket and are aged between 2 and 12 years old (age is calculated as the supporters age on 1st September 2018 must do so before 4pm Monday 2nd April. 2018.
After this time FREE Rams Squad Season Tickets may no longer be available. A full paying Adult (Season Ticket holders aged 23 to 64 on 1st September 2018) Season Ticket is still required to qualify for the FREE Rams Squad Season Ticket, at a ratio of 1:1.
The club are making 300 new FREE Rams Squad Season Tickets available for children aged between 2 and 12 years old (age is calculated as the supporters age on 1st September 2018). These will be sold on a first-come first-served basis and require a full paying Adult Season Ticket to qualify for the FREE Rams Squad Season Ticket, at a ratio of 1:1. Proof of age will need to be provided prior to receiving a Season Ticket card.
CAR PARKING
Car Parking is available for renewal only and is priced at £160 (Disabled Blue Badge holders discount applies), up until 4pm Monday 2nd April 2018, after which time any unrenewed spaces may become available for new purchasers.
Please contact the Derby County Ticket Office presented by Showcase Cinema de Lux, to be placed on a first-come, first-served waiting list, should any spaces become available. There is no guarantee that supporters on the waiting list will receive a space.
TERMS AND CONDITIONS
All supplies of tickets are governed by additional terms and conditions which can be accessed at dcfc.co.uk. You are advised to consider these carefully before applying for your Season Ticket and, if you do not agree with them, you should not apply.
* 0871 numbers are charged at 13p per minute plus your phone company’s access charge.
Full 2018/19 Season Ticket Information can be found here: http://ow.ly/VweC30iaxS3